Terms and Conditions of Wingman AI

1. Who we are and what these terms apply to

Wingman AI is offered by:

ShipBit GmbH
Graf-Haeseler-Str. 3
44135 Dortmund
Germany

Email: [email protected]

These Terms and Conditions ("Terms") apply to the use of Wingman AI: the desktop app, ShipBit's cloud service and the account on wingman-ai.com. "We" and "us" means ShipBit GmbH; "you" means the person using Wingman AI.

Any terms of yours that deviate from these Terms do not apply, even if we do not expressly object to them.

2. What Wingman AI is

Wingman AI is software for Windows, macOS and Linux that lets you talk by voice to AI assistants ("Wingmen"), mainly while gaming. Wingmen answer questions, speak their answers aloud and can perform actions on your computer via Skills and MCP servers, for example sending keystrokes or controlling programs.

Wingman AI consists of three parts:

• Wingman AI Core: open source under the GNU General Public License version 3 (GPLv3), publicly available on GitHub.
• The Wingman AI client: the user interface of the desktop app. It is not open source.
• The cloud service: our servers, through which the AI features of your plan run, your account and your subscription.

Which AI features, models and quotas belong to which plan is set out on the pricing page at wingman-ai.com. There is a free plan and paid plans (for example Pro and Ultra).

3. Minimum age

You must be at least 16 years old to use Wingman AI.

You may only take out paid plans if you are of legal age. If you are 16 or 17 years old, you need the consent of your parents or legal guardians to do so.

4. Your account

You need an account for the cloud service. You sign in via a link that we send you by email, or via Google, Discord, GitHub or Apple. The details you provide must be correct.

An account belongs to one person. You may not share it or your login details with others. Protect access to your email inbox and to the accounts you use to sign in. If you suspect that someone else is using your account, email us immediately at [email protected].

You can delete your account yourself at any time, in the app or on the account page at wingman-ai.com. Cancel any running subscription beforehand (see section 11).

5. AI features

AI can be wrong. The answers, speech output and actions of the Wingmen are generated by AI models. They may be incorrect, incomplete or inappropriate. Verify important information yourself, and do not rely solely on an AI answer for matters of health, law, finance or safety.

You are talking to an AI. The Wingmen are not humans. Their voices and answers are artificially generated.

No decisions about other people. You may not use Wingman AI to make decisions about other people that have legal or similarly significant effects, for example about job applications, loans or contracts.

Models and providers. We select the AI models and AI providers for the features of your plan. We may change them if a model is discontinued, becomes more expensive or worse, or a better one becomes available, as long as the features of your plan remain essentially the same (see section 13).

Fair use. The AI features of the plans have quotas, which are set out on the pricing page. If a quota is used up, we may restrict the feature until the end of the billing period or switch it to a cheaper model. This is not a termination and not a defect.

6. Actions on your computer

You decide for yourself which Skills, MCP servers and commands your Wingmen may use. You are responsible for the consequences of these actions on your computer and in your programs. Do not give Wingmen commands whose consequences you cannot assess, such as deleting files or making purchases.

Skills, MCP servers and Wingmen from third parties or from the community do not come from us. We do not review them and are not responsible for them. Only install what you consider trustworthy.

7. Games and third-party services

Wingman AI is often used together with games and other services. Comply with their rules, in particular rules against automation, macros or cheats. Whether a game permits Wingman AI is decided by its provider, not by us. We are not responsible for bans or other consequences in games and third-party services unless we are at fault for them.

8. Your own API keys

You can store your own keys from AI providers in Wingman AI, for example from OpenAI or ElevenLabs. In that case, requests go directly from your device to that provider, not through our cloud service. The provider's terms apply additionally to this use, and you bear the costs incurred there.

9. What is not permitted

You may not use Wingman AI to:

• break the law or infringe the rights of others, such as copyright, trademark or personality rights;
• replicate the voice of a real person without their consent or impersonate another person;
• harass, threaten, deceive or insult others, or generate content that promotes violence, self-harm or hatred;
• distribute malware, or attack Wingman AI, our servers or the systems of others, test them for vulnerabilities or circumvent security measures;
• circumvent quotas, limits or paywalls, for example by using multiple accounts;
• access the cloud service with other programs or scripts, or use it as general-purpose access to AI models, for example as a substitute for your own API access;
• resell the cloud service or your account or make them available to third parties;
• extract content of the service by automated means (scraping), unless we have permitted it.

You may freely modify Wingman AI Core and run it from source code within the scope of the GPLv3. You may also use a modified version of Core with our cloud service, as long as you use it for nothing other than Wingman AI.

Anyone who publishes AI-generated voices or content that appears genuine must, in accordance with applicable law, make it clear that they are artificially generated.

10. Content and rights

Your input. What you say or write remains yours. You grant us only the rights we need to process it and to provide the service to you, for example to pass it on to an AI provider. We do not use your input to train AI models.

AI output. You may use what the Wingmen generate for you within the scope of applicable law. We claim no rights to it. We cannot guarantee whether any rights exist in an AI output or whether it infringes the rights of third parties.

Our content. All other content of Wingman AI, such as texts, graphics, voices, trademarks and logos, belongs to us or our licensors. You may use it only to the extent necessary for using Wingman AI.

Feature requests. If you send us ideas, requests or feedback, we may use them to improve Wingman AI without you receiving anything in return.

11. Paid plans

Sale via PayPro Global. We sell paid plans via PayPro Global Inc., Canada. PayPro Global acts as the reseller ("Merchant of Record"): the purchase contract for the subscription is concluded with PayPro Global, PayPro Global processes the payment and issues the invoice. PayPro Global's terms, which you see at checkout, apply additionally. The service itself is provided by us.

Prices. Prices are set out on the pricing page and at checkout. They are total prices including statutory VAT. You can see which payment methods are available at checkout.

Term and renewal. A subscription runs for one month or one year, depending on your choice, and renews automatically for the same term unless you cancel it beforehand. If you are a consumer, you can cancel an annual subscription at any time after the first year with one month's notice; you then receive a pro-rata refund for the time paid for but not yet used.

Cancellation. You can cancel your subscription at any time via the "Cancel subscription" button in the app or on the account page at wingman-ai.com, or directly with PayPro Global. The cancellation takes effect at the end of the current term; until then you can keep using your plan. For consumers, the right set out in the previous paragraph remains unaffected.

Changing plans. What happens when you switch to another plan is shown to you during the switch, before you confirm it.

Price changes. We only change prices for a running subscription with at least six weeks' notice by email. You can then cancel before the change takes effect; we will point this out in the notice.

12. Right of withdrawal

If you are a consumer, you have a statutory right of withdrawal of 14 days from conclusion of the contract when taking out a paid plan.

Since PayPro Global is the seller, the withdrawal is addressed to PayPro Global; you will find the details and the withdrawal form in PayPro Global's terms and in your order confirmation. You can also declare the withdrawal to us, for example by email to [email protected]; we will then forward it to PayPro Global. A withdrawal does not need to state reasons; an unambiguous declaration is sufficient.

If you have requested that we begin performance during the withdrawal period and you then withdraw, you pay an amount corresponding to the proportion of the service provided up to the withdrawal.

An automatic renewal of a subscription is not a new contract and does not give rise to a new right of withdrawal.

No other refunds. Except in the cases set out in this section and in sections 11, 13, 17 and 18, we do not refund amounts already paid, including if you no longer want to use a plan after the withdrawal period has ended. In justified individual cases we may still issue a refund as a gesture of goodwill; there is no entitlement to this.

13. Changes to the service

We are constantly developing Wingman AI further. We may change the service if there is a valid reason for doing so, for example new features, a discontinued or better AI model, security or new legal requirements, and you incur no additional costs as a result.

If a change affects your use more than insignificantly, we will inform you at least 30 days in advance. You can then cancel an affected subscription free of charge within 30 days of the change; you will then receive a pro-rata refund for the paid time not yet used.

We provide you with updates to the app that are necessary for Wingman AI to keep working and remain secure. If you do not install them, we are not responsible for defects that result from this.

14. Availability

We endeavour to keep the cloud service available as uninterruptedly as possible. We do not guarantee any specific level of availability. The service may be briefly interrupted for maintenance and updates; we will announce longer planned interruptions in advance. Outages at AI providers, hosting providers or on the internet for which we are not at fault may also affect the service.

15. Warranty

The statutory rights in the event of defects apply, for consumers in particular the provisions on digital products (sections 327 et seq. of the German Civil Code (BGB)).

16. Liability

We are liable without limitation in cases of intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent that we have given a guarantee.

In cases of slight negligence, we are liable only if we breach a material contractual obligation, that is, an obligation whose fulfilment makes the use of Wingman AI possible in the first place and on whose observance you may regularly rely. In this case, liability is limited to the damage that was typically foreseeable at the time the contract was concluded.

Otherwise, our liability is excluded. These rules also apply to our employees, representatives and vicarious agents.

17. Suspension and termination by us

If you breach these Terms or the law, we may suspend or terminate your account. As a rule, we will warn you first and give you the opportunity to end the breach. We will suspend or terminate without prior warning only in the case of serious breaches, such as attacks on our systems, fraud or if an authority or a court obliges us to do so. Instead of a suspension, we may also restrict only individual features if that is sufficient.

If we terminate a paid subscription without you being at fault for a breach, we will refund you the portion you have already paid for the period after termination.

We may terminate a free account with 30 days' notice, for example if we discontinue the free plan.

18. Changes to these Terms

We may change these Terms if laws or case law change, if we introduce new features or if the service changes in such a way that the Terms need to be adapted. We will show you the new Terms in the app or on wingman-ai.com. They apply to you only once you have agreed to them.

If you do not agree, we can no longer provide the cloud service to you; you and we may then terminate the contract. In this case, you will receive a pro-rata refund for the paid time not yet used of a paid subscription.

19. Dispute resolution

If you have a problem, write to us first at [email protected]; we will try to find a solution.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer dispute resolution body.

20. Governing law and place of jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this applies only to the extent that you are not thereby deprived of the protection of the mandatory provisions of the state in which you have your habitual residence.

If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Dortmund.

21. Final provisions

These Terms are available in German, English, Spanish and French. In the event of discrepancies, the German version prevails, to the extent permitted by law.

If a provision of these Terms is invalid, the remaining provisions remain valid. The statutory provision takes the place of the invalid provision.

We may transfer the contract with you to a company affiliated with us. We will inform you of this in advance; you may then terminate the contract at any time.

Version 1 of 10/21/2026